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Installation & support

24/7 Customer support

We’re on hand 24 hours a day, 7 days a week in case you have any questions. Our Charger Care Service ensures your charging system is kept running at the highest uptime in the industry.

Charger care & maintenance

We’re with you long after installation. Heliox’s Service Level Agreement provides access to proactive maintenance, maintenance notifications and technical fixes by our expert team.

Connected services

Each Heliox Charger has a 24/7 remote monitoring connection, which together with the local Charge Point Operator ensure your charging efficiency is optimized.

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Help & support

Any questions? Visit our support centre below.

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